Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under the EU GDPR and the "business" under the CCPA/CPRA.
1. Information we collect
- Information you give us: name, email, practice type, and message when submitting the contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies are used. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: to run and secure our site and reply to enquiries.
- Legal obligation: where required by law to retain or disclose data.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivers contact-form emails to us.
- Google: web font delivery.
- Cal.com: appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, rectify, erase, restrict, object, or port your data, or lodge a complaint.
8. Your rights (California — CCPA/CPRA)
California residents: you may request data details, deletion, correction, or opt out of "sale"/"sharing." We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legally required timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com